23 March 2017 Silence is golden Hardball negotiations by Robert Kilconner “Silence is golden” may be the name of a song but like many phrases drawn from popular culture it contains a truth, in this case a truth about negotiations. Suppose a man wants to buy your house. He offers you £100,000 but you would… Continue reading Issue 97: 2017 03 23: Silence is Golden (Robert Kilconner)